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Episodes

SpecialsLos Pollos Hermanos Employee TrainingMadrigal Electromotive Security TrainingEthics Training with Kim WexlerFilmmaker Training
Communication
1. Communication

April 10, 2017 · 2 min

Owner Gustavo “Gus” Fring explains proper employee behavior at Los Pollos Hermanos – where someone is always watching.

Cleanliness
2. Cleanliness

April 17, 2017 · 2 min

Learn the proper techniques for keeping the restaurant neat from owner Gustavo “Gus” Fring, a man who knows a thing or two about cleaning up messes.

Shipping and Receiving
3. Shipping and Receiving

April 24, 2017 · 2 min

Gustavo "Gus” Fring outlines the vital importance of a well-managed distribution system when it comes to moving product efficiently.

Customer Service
4. Customer Service

May 1, 2017 · 2 min

Gustavo "Gus” Fring outlines the vital importance of a well-managed distribution system when it comes to moving product efficiently.

Employee Code of Conduct
5. Employee Code of Conduct

May 7, 2017 · 2 min

Gustavo "Gus" Fring explains basic behavioral guidelines for all employees, including a zero-tolerance drug policy.

Loss Prevention
6. Loss Prevention

May 14, 2017 · 2 min

Gustavo "Gus” Fring shares his strategies to curb the theft of his "addictive" products.

Sustainability
7. Sustainability

May 21, 2017 · 2 min

Gustavo "Gus” Fring demonstrates initiatives to help protect the planet, including the safe use and disposal of dangerous chemicals.

Brand Management
8. Brand Management

May 28, 2017 · 2 min

Gustavo “Gus” Fring explains how Los Pollos Hermanos maintains a stellar reputation through community outreach and good word of mouth.

Conflict Resolution
9. Conflict Resolution

June 5, 2017 · 2 min

Gustavo "Gus" Fring demonstrates the correct way to resolve conflict between employees.

Emergency Situations
10. Emergency Situations

June 12, 2017 · 2 min

Choking, poison, box cutters — all in a day's work at Los Pollos Hermanos, where founder Gustavo "Gus" Fring always keeps his employees safe from harm.